Just as your area’s leaves change with the seasons, your company will keep changing to meet your customers’ changing expectations in 2017, not to mention your competition’s tactics.
We’re always looking for ways to serve you better. With Log File Retrieval, Genesys takes a more active role in gathering the right logs to solve your support cases.
Keeping current is a constant challenge whether you’re working with front office applications such as Inbound Voice or back office applications such as Intelligent Workload Distribution. Here are recently updated or new courses with associated certification exams and study guides available to prove you’re still the expert.
Grab some popcorn and watch this video to see what other Genesys customers and partners share about their experience with Framework Routing classroom training at Genesys University in Frimley, UK.