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Genesys University – A Key to Your Future

Training is key to reaching your career goals and maximizing the business value your company gains from its Genesys investments.


Is Your Staff Trained for Your “Next Gen?”

How do you define “next gen”?  Is it a full omnichannel operation or perhaps a higher level of Net Promoter Score (NPS)? 


Make Plans for Education Day at G-Force!

You’re bound to find just what you need to build your own expertise and get the certification that proves it.


Be Omniscient With Genesys University Certification

Keeping current is a constant challenge whether you’re working with front office applications such as Inbound Voice or back office applications such as Intelligent Workload Distribution. Here are recently updated or new courses with associated certification exams and study guides available to prove you’re still the expert.


Have It All With Genesys University

Genesys University wants to make sure you get the most from your Genesys solutions. 


Customers Share Their Experience at Genesys University

Grab some popcorn and watch this video to see what other Genesys customers and partners share about their experience with Framework Routing classroom training at Genesys University in Frimley, UK.