AppFoundry Apps of the Month: Aria Solutions and Occam Networks
This month we are featuring Occam Network’s Enterprise Testing Suite to help your efforts in the continual development and improvement of CX and Aria Solutions Visualizer, your key to Customer Interaction Analytics. Look out for their posts on the Genesys AppFoundry blog and their on-demand webinars on Genesys Global Webinars site.
Get Customer-Centric with Aria Solutions
Improve Operations and CX with Customer Interaction Data Analytics
Analytics applications like Aria’s Visualizer allow for an improved unified approach to visualizing interactions level data, strategic support approach and behavioral performance analysis which can help you provide top rated customer service.
Learn more about Aria Solutions on the AppFoundry marketplace and read their blog on the Top 3 Reasons Why You Need Customer Interaction Analytics.
Occam Networks brings you the Enterprise Testing Suite for any Genesys Platform
CX Assurance Testing – Finally Affordable to Everyone!
Occam Networks’ intuitive, cloud-based testing platform offers a full suite of automated testing features and tools to our partners and customers.
As well as a feature-rich suite of services and a market busting pricing model, ETS provides uncapped testing as standard. So whatever the scope or scale of your project, you have unlimited access to the tools, features and support you need to carry out comprehensive testing at an affordable price.