AppFoundry Apps of the Month: Centricity and VidyoEngage
Centricity, a Cloud Based Voice of the Customer Platform
Voice of the Customer Made Simple!
Centricity is a Voice of the Customer platform that turns your customer’s views and opinions into actionable daily improvements and strategic business decisions, to give them the very best experience possible.
Video Collaboration for Genesys
High quality customer – agent video interaction right from your Genesys environment. Take your customer experience to the next level with clear and consistent video support using Vidyo’s best-in-breed software.