Check out the featured AppFoundry Apps of the Month!

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December 17, 2017

AppFoundry Apps of the Month: Cyara Solutions and SmartAction

Happy holidays from AppFoundry! It’s time to start winding down and we have the perfect gift for you – A webinar marathon showcasing your favorite Apps of the Month in 2017. There’s enough for the ‘Twelve Days of Christmas’ and some extra – and you can binge watch on-demand at your convenience!

Whether your company wants to take on a digital transformation like Toyota Financial Services or striving towards AI-powered self-service in the contact center – the AppFoundry marketplace features solutions like Cyara and SmartAction to help you get a head start on your New Year’s resolutions even during your down time. Don’t worry, we’ll show you more of these powerful integrations to the Genesys in 2018!


How Toyota Financial Services Accelerates CX Innovation

Find out how Cyara Solutions partnered with Genesys to help our customer achieve CX Excellence!

Fifty-eight percent of consumers agree that technology has changed their expectations of how companies should interact with them. To keep ahead of these rapidly evolving customer expectations, your organization needs to innovate faster. But how can you both accelerate your pace of innovation, and maintain high quality?

Register now to learn how TFS was able to accomplish their digital transformation.


Within Three Years, AI Will Dominate Contact Centers. Are You Ready?

Get your content center ready with SmartAction!

Gartner had it right when they said that nearly 90% of the customer relationship will be managed without human assistance in just three short years. The artificial intelligence movement is already moving really fast; don’t get left behind! Watch this on demand webinar to learn everything you need to know about AI in the contact center: why you need it, where to use it, and how it impacts the customer experience.

Watch this webinar to get your content center ready.