Check out the featured AppFoundry Apps of the Month!

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February 26, 2018

AppFoundry Apps of the Month: nGAGEMENT by nGUVU and SurveyDynamix by Contact Dynamix

The year is already flying by and hope you are crushing your contact center resolutions! AppFoundry has kicked things into full gear and we are excited to show you what we have in store for you – Here’s 3 Reasons to Keep AppFoundry on Your Radar in 2018.

Check out the Apps of the Month in February – nGAGEMENT and Survey Dynamix. Please visit their solution pages on the AppFoundry to learn the features and benefits, view demos and find more resources about these powerful integrations.


Get Actionable Insights in Real-Time with Survey Dynamix

Customer Surveys Made Easy

Design fully customizable surveys with flexible question types, response requirements and configurable rules and actions. The real-time dashboard shows you all the information you need to keep track of your survey responses from moment to moment. You can even compare results by agent, contact medium, or any metadata you choose to track. Log in any time, from anywhere in the world. Survey Dynamix uses modern responsive design and looks just as good on your phone as on your desktop.

Watch this demo video of their Dynamic Survey Flow and visit the AppFoundry marketplace to learn more about this solution!


Bring Today’s Reality to Your Contact Center with nGUVU’s nGAGEMENT

Happy Agents for Happy Customers

You can benefit from the power of your existing Genesys data to drive Machine Learning-based predictive analytics, allowing them to predict and prevent attrition and absenteeism, while increasing peak productivity and workforce performance.  With dozens of useful features, this Employee Engagement solution is available across all three CX platforms. Increase the level of engagement and optimize your team performance by using social media concepts and proven performance drivers to build intrinsic motivation and influence agent behavior.

View nGUVU’s webinar on-demand to learn more about their solution and visit the application listing and learn more about nGAGEMENT.