AppFoundry Apps of the Month: Workspace Mindtouch Integration and Anana Mission Control
Workspace Mindtouch Integration
Get a screen-pop of mind touch knowledge base information in Genesys Workspace.
Anana Mission Control
Real Time Business Operational Control
Anana Mission Control empowers contact centre business users to effortlessly configure all operational aspects of the contact centre, across all channels in real-time; without the need to involve the IT department.