Blog Post: Science Fiction Is Becoming Science Fact
If you look at the future through the lens of pop culture, things can be very frightening. Technology and humanity are almost always at odds. Whether it’s movies like Ex Machina, 2001: A Space Odyssey, Passengers or even Wall-E, there often is an imbalance between man and machine. At our Brussels CX17 event, keynote speaker and futurist Gerd Leonhard discussed how he envisions the future of customer experience and technology’s place in it. Lucky for us, he anticipates less of Hollywood’s doom and gloom and much more of technology and humanity thriving and working together.