A number of Genesys customers like yourselves have relied solely on the Genesys platform to improve CX and address fraud concerns.

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May 23, 2016

Cloud-Based Proactive Communications Accelerate Credit Card Fraud Resolution

A number of Genesys customers like yourselves have relied solely on the Genesys platform to improve customer experience and address fraud concerns. The Engage Platform delivers comprehensive contact center solutions (inbound engagement, outbound engagement and self-service interactive voice response). Genesys customers from a wide range of verticals find the platform to be extremely agile and scalable with unlimited potential to innovate and create custom solutions.

Learn more by reading this white paper on Genesys Fraud Management.