"Woolworths looks to Genesys to empower their agents & deliver an enriched experience to their customers."

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March 21, 2017

Customer Spotlight: Woolworths Improves Customer Experience & Employee Engagement with Genesys

Retail giant Woolworths has transformed their contact center to deliver an enriched experience to their customers across all their brands using the Genesys Customer Experience Platform. With over 4.1 million contact center interactions per year, Woolworths looks to Genesys to empower their agents & deliver an enriched experience to their customers.

Woolworths

Watch the video to learn more about Woolworths’ CX success!