Well-trained staff lead to well-run contact centers

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April 13, 2016

Customers Share Their Experience at Genesys University

Grab some popcorn and watch this video to see what other Genesys customers and partners share about their experience with Framework Routing classroom training at Genesys University in Frimley, UK. 

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Classroom training is just one of the many Genesys University resources available to your operations staff which also includes My Support Tech Tutorials and Genesys eBooks, video on-demand, and virtual classroom training. 

Keep your staff well-trained so that they can maximize the value you gain from your Genesys environments. 

 You can check the prerequisites and course details in the  2016 Curriculum Guide and the latest regional training schedules on the Genesys University websiteStill have questions? Contact your local GU training coordinator.