Do a Knowledge Search on "eol" to see all related documents in the Genesys Knowledge Base.

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August 17, 2016

End of Life Announcement for Echopass and Genesys Quality Management (Zoom) 3rd Party Products

Genesys has announced End of Life (EOL) for the Echopass and Genesys Quality Management products listed below. 

Please click here to see full announcement for Echopass.  Click here to see full announcement for Genesys Quality Management.  Login is required to access all documents mentioned.

  • Echopass SLC
  • Echopass US1
  • Echopass US2
  • Genesys Quality Management (Zoom) v8.0
  • Genesys Quality Management (Zoom) v8.1

Please refer to the following documents for more information related to EOL announcements:

  • EOL tab of the Genesys EOL Life Cycle Table for the Genesys last order, end of maintenance, and end of support milestones for products announced EOL
  • Genesys EOL Policy for the definition of each of the milestones
  • Do a Knowledge Search on “eol” to see all related documents in the Genesys Knowledge Base