Genesys has announced End of Life (EOL) for Nuance Vocalizer 5.7, Genesys Universal Callback Server and Voice Callback and a select set of T-Servers.

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September 16, 2016

End of Life Announcement for Nuance Vocalizer 5.7, Genesys Universal Callback Server and Voice Callback, and T-Server Products

Genesys has announced End of Life (EOL) for Nuance Vocalizer 5.7, Genesys Universal Callback Server and Voice Callback and a select set of T-Servers.

Please see below for the list of products.  Click below to see each full announcement.  Login is required to access all documents mentioned.

  • Nuance Vocalizer 5.7  – Read the full announcement
  • Genesys Universal Callback Server and Voice Callback – Read the full announcement
  • Select set of T-Servers – all versions – Read the full announcement
  • T-Server for Alcatel OmniPCX Office (OXO) / A4200
  • T-Server for Aspect ACD
  • T-Server for Avaya INDeX
  • T-Server for Cisco Unified Contact Center Enterprise (UCCE)
  • T-Server for EADS Telecom M6500
  • T-Server for EADS Telecom Intecom M6880 (PointSpan)
  • T-Server for Huawei NGN UAP8100
  • T-Server for Nortel Communication Server 1000 (CS1K)
  • T-Server for Nortel Communication Server 2000/2100 – X.25 flavor only (CS2K)
  • T-Server for Siemens Hicom 300E/300H
  • T-Server for Siemens HiPath DX
  • T-Server for Spectrum
  • T-Server for Tadiran Coral

Please refer to the following documents for more information related to EOL announcements:

  • EOL tab of the Genesys EOL Life Cycle Table for the Genesys last order, end of maintenance, and end of support milestones for products announced EOL
  • Genesys EOL Policy for the definition of each of the milestones
  • Do a Knowledge Search on “eol” to see all related documents in the Genesys Knowledge Base