End of Life Announcements for July 2017
For the month of July 2017, several End of Life (EOL) announcements have been made for multiple Genesys products.
Please read the full documents below to see how this may affect your organization:
- Gplus for Siebel 7.0, 7.1, and 7.2
- Gplus for SAP ERP, CRM 7.5 and Analytics 7.5
- Base7/OpenIN all versions
- Gplus Adapter for Microsoft 7.6 and 8.0
- Gplus Adapter for WFM 4.5, 5.0, 5.1, 5.2, and 5.3
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Please refer to the following documents for more information related to EOL announcements:
- EOL tab of the Genesys EOL Life Cycle Table for the Genesys last order, end of maintenance, and end of support milestones for products announced.
- Genesys EOL Policy for the definition of each of the milestones.
- Do a Knowledge Search on “eol” to see all related documents in the Genesys Knowledge Base.