The acquisition of Silver Lining Solutions further expands Genesys’ capabilities to help organizations elevate employee engagement and improve business results.

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March 21, 2017

Genesys Acquires Silver Lining Solutions to Enrich Workforce Optimization Product Offering

Genesys has completed the acquisition of privately held Silver Lining Solutions Ltd., a provider of industry-leading employee performance optimization software and Genesys OEM partner.

Silver Lining Solutions develops employee performance optimization software that helps improve employee engagement and performance, enabling organizations to serve customers better, increase sales and operational effectiveness, and reduce costs.

The acquisition of Silver Lining Solutions further expands Genesys’ capabilities to help organizations elevate employee engagement and improve business results related to sales, collections, workforce productivity, and customer satisfaction.

Read the full press release announcement here.

Silver Lining