Please read the document to see how this may impact your organization.

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August 23, 2017

Genesys Announces the End of Life for Expert Contact and Expert Contact – Lab v7.6

For the month of August 2017, Genesys has announced the End of Life (EOL) for the products listed below.

Please read the full documents below to see how this may affect your organization:

  • Expert Contact V7.6
  • Expert Contact – Lab V7.6

Read the full EOL announcement now!

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Please refer to the following documents for more information related to EOL announcements:

  • EOL tab of the Genesys EOL Life Cycle Table for the Genesys last order, end of maintenance, and end of support milestones for products announced EOL.
  • Genesys EOL Policy for the definition of each of the milestones.
  • Do a Knowledge Search on “eol” to see all related documents in the Genesys Knowledge Base.