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January 11, 2017

Letter to Customers on the Interactive Intelligence Acquisition

The acquisition represents a milestone in our growth and evolution as a company. But why does that matter to you as a customer?

Because our combined and highly complementary portfolio of products means that with one vendor, you can deliver the best possible customer experience (CX). We value innovation and build it into our products. For Genesys, innovation is the only way to continue raising the bar on delivering exceptional CX.

Read CEO Paul Segre’s letter about the Interactive Intelligence acquisition.