AppFoundry App of the Month: PinDrop Fraud Detection System Adapter
Every month, we will be featuring an app from the Genesys AppFoundry online marketplace.
For March, we are featuring the PinDrop Fraud Detection System Adapter. The adapter provides a seamless integration between Genesys and Pindrop Security’s Fraud Detection System (FDS).
FDS identifies call spoofing and other attempts to defraud enterprises by accurately identifying caller information. Its breakthrough and patented Phoneprinting™ technology can identify phone devices, caller locations, and risk profiles uniquely based on 147 characteristics of the call audio, detecting fraudulent calls as well as authenticating legitimate callers. Pindrop has helped enterprises eliminate financial losses and reduce operational costs on their phone channel. Pindrop customers include leading banks, on-line brokerage/asset management firms, insurers, and retailers.