In November, we provided a PureCloud 2017 Summary and Roadmap Webinar.

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December 18, 2017

PureCloud 2017 Summary and Roadmap Webinar Recording

You asked and we listened. Many of you have chosen PureCloud as the next-generation, all-in-one cloud contact center solution to help you manage multichannel customer interactions as one single conversation. In addition to posting the roadmap for review you requested further insight on some of the recent items delivered with PureCloud and our forthcoming plans.

In November we provided a PureCloud 2017 Summary and Roadmap Webinar. This webinar covers how we have been delivering features in PureCloud and our plans for 2018. The recording and presentation are available on the Genesys Care Portal*. We look forward to your review.

We know one of the key benefits provided by PureCloud is rapid innovation of new features, which means your business always has access to the newest capabilities and won’t become obsolete. We will also establish a regular cadence for our PureCloud Roadmap webinars to continue to keep you informed on on-going plans. Stay tuned!

* Please note that login access to the Genesys Care Portal is needed before you can view these files.