Find out some of the key features we are making available!

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February 14, 2017

PureConnect 2017 R2 is Now Available 

PureConnect 2017 R2 includes new and enhanced product features. Find out some of the key features we are making available!

  • Opus mono and dual-channel recording to further support customers that require third party vendors for post-call speech analytics and speech-to-text transcription.
  • Interaction Connect:
    • Co-Browse View enables agents to directly assist customers visiting your company’s website.
    • Early Adopter WebRTC as the communication protocol, which allows users to use a web browser on a PC as a SIP telephone.

Read the announcement.