February 14, 2017
PureConnect 2017 R2 is Now Available
PureConnect 2017 R2 includes new and enhanced product features. Find out some of the key features we are making available!
- Opus mono and dual-channel recording to further support customers that require third party vendors for post-call speech analytics and speech-to-text transcription.
- Interaction Connect:
- Co-Browse View enables agents to directly assist customers visiting your company’s website.
- Early Adopter WebRTC as the communication protocol, which allows users to use a web browser on a PC as a SIP telephone.