Check out the new capabilities of PureConnect!

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May 18, 2017

PureConnect Release 3 is Now Available!

We’re pleased to announce the availability of another feature packed release of PureConnect (powered by CIC/CaaS). PureConnect R3 capabilities include expansive updates to the Interaction web and desktop interface such as support for inbound SMS/Text, a new email editor, new fax, voicemail, and speed-dial viewers, expanded data dictionary, and integration with Salesforce Lightning. These new capabilities, along with a well defined roadmap, demonstrate that PureConnect is a vital and significant component of the Genesys Customer Experience Platform. 

Read the full announcement now!

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