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August 17, 2016

Register for G-Force: Go for Gold in Miami!

With less than 2 months to G-Force 2016 we’re putting the final touches on a gold-medal worthy program. From diverse speakers to trending, hot-button topics, we’re working to bring you a special G-Force journey this year. Register today and join us!

Main Stage


Fabiano Meira Dourado Nunes, Contact Center Operation Director from Itaú, and Joerg Knoop, Head of Contact Centre and Telesales Capabilities from Vodafone will join us as featured speakers on the main stage!



Sessions topics are being added weekly! We’re focusing on the big 3 – Customer Engagement, Employee Engagement and Business Optimization. How does hyper-personalization change the rules of the game? What does the Internet of Things mean to your business? Browse the current list of sessions.

Paul Segre G-Force


With a windfall of approximately $900 million coming in last week from our newest investor Hellman & Friedman LLC, Genesys received a ringing endorsement regarding our strategy, leadership, and market opportunity. Learn firsthand at G-Force what this means for our customers, our partners, and the future of Genesys.

Genesys Customers! Don’t forget about GCAP! 

Get G-FORCE VIP treatment by joining the Genesys Customer Advocacy Program (GCAP)!   Joining is easy and free. The only requirement for the program is that you’re a Genesys customer!

Benefits include, but are not limited to:

  • Best-ticket pricing for G-Force
  • Preferred main stage seating at G-Force
  • VIP Gift upon check-in at G-Force
  • GCAP Lounge access at G-Force
  • Instant win and raffle prizes
  • Plus all the daily program benefits where you earn points to use towards G-Force passes, Genesys Merchandise, Gift Cards, and more!

Not a member? Join GCAP Today!

For Genesys updates including news about G-Force visit our website, and be sure to…



Mark Turner


Mark Turner
EVP, Global Sales & Operations