Everything changes and nothing stands still. – Plato, Greek philosopher in Cratylus

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November 8, 2016

Seasons Change and So Do Your Business Support Needs

Just as your area’s leaves change with the seasons, your company will keep changing to meet your customers’ changing expectations in 2017, not to mention your competition’s tactics.

The Genesys Care team understands your constant evolution and growth, so we’ve added more capabilities and tools to our on-premise support packages just for you.

Take a fresh look at how your operations have changed this year – staff, channels, technologies – and then talk to your Genesys Care contact about the right level of support and maintenance you need from Genesys Care next year.

All three Genesys support options for on-premise environments – Business Care, Business Care Plus, and Premium Care – now include Genesys Care Workbench.  Read more in this Genesys Care overview.

If your operations are in the cloud, compare the Genesys Care for Cloud and Business Care for Cloud options in this summary.

It is important to remember that both on-premise and cloud operations have Flex Care individual services so you can truly customize your support.

Genesys Care is ready to support your business changes so that your uptime stays up – in every season.