Telephone Consumer Protection Act (TCPA)
Did you hear about the 2015 ruling from the United States Federal Communications Commission (FCC)? It has heightened awareness of the need for organizations to comply with the Telephone Consumer Protection Act (TCPA). Significant topics included in the ruling are requirements for capturing express consent, revoking consent, managing reassigned numbers, and clarifying the definition of an autodialer. It has implications for your business that you can’t ignore.
Download the Genesys Executive Brief today to get the best practices, tips, and tools to help mitigate risk and simplify your TCPA compliance efforts when proactively contacting customers via voice calls and text messages.