What do you pick—telephony, reporting, analytics, or other?

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September 16, 2016

Tech Tutorials to Meet Your Schedule

Always available when and where you need specific information.

No conference travel required.  No time out of the office.  Available when you don’t have an operational crisis.

Tech Tutorials are just right when you have the need for a specific topic whether you participate in the live sessions or the replays. Register now in My Support for these upcoming tutorials:

  • October – Managing telephony is important whether you are operating with voice-only or with an array of digital channels in your Genesys environment.
  • NovemberReporting and analytics are critical to your ongoing operations. Hone your skills so that you can focus on your reports’ content, not their production. Before September 30th, take a minute after logging into My Support or Genesys Cloud sites to vote for the specific reporting and analytics-related products and topics you prefer.

Any time – Other topics – Search “tech tutorial” in the Genesys Knowledge Base for the replays.