The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn. – Alvin Toffler, futurist and philosopher

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December 5, 2016

Tech Tutorials – Past and Future – Your Key to Learning Agility

Learning agility is key when rules change fast.  Congratulations on increasing your learning agility by participating in Genesys Tech Tutorials this year.  Just in case you missed any webinars this year, the replays can be found on My Support.

  • Genesys Interaction Recording – Latest Release Features – January #91
  • Genesys Web Engagement 8.1 Overview – March #92
  • Outbound Contact 8.1 Troubleshooting – April #93
  • Pulse 8.5 Best Practices and Common Questions – June #94
  • SpeechStorm Architecture and Functionality – July #95
  • Genesys Care Workbench Overview and Demo – August #98
  • Workspace Desktop Edition 8,5 Installation, Configuration and Basic Troubleshooting – August #95
  • Orchestration Server Log Analysis Tips and Hints – October #97
  • Secure Connections within Management Framework – November #99

Plan to succeed in the unpredictable and constantly evolving environment of 2017 starting with the January Tech Tutorial on Business Applications.   And continue all year long by voting on the products and topics for future Tech Tutorials and joining us for the live webinars or the replays.