Twice as Nice: Genesys Named a Leader in Both Gartner Magic Quadrants for CCI and CCaaS
Being named a Magic Quadrant Leader is nice. Being named a leader in two Gartner Magic Quadrants is twice as NICE! Genesys is proud to be the only contact center vendor named a 2017 Gartner Magic Quadrant Leader for Contact Center Infrastructure (CCI) and Contact Center as a Service (CCaaS).
Get the Gartner Magic Quadrant reports to learn:
- The latest on-premise and cloud deployment options
- Key capabilities to consider when evaluating deployment options
- How Gartner positions CCI and CCaaS vendors in each of the four quadrants – Leaders, Challengers, Visionaries and Niche players