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October 23, 2017

Upcoming Tech Tutorial on Genesys Interaction Recording Troubleshooting

Some customers run into a variety of issues with their GIR solution during deployment and ongoing operation of their systems. Some of the issues are posting failures of their recordings, high CPU/Memory consumption of various components, issues with the required third party components, and being unable to play back recordings.  This tutorial, to be held on November 22, 11AM Eastern Time, should help isolate and resolve some of these common issues with detailed troubleshooting steps and log review.

Register for this tech tutorial now!