Upcoming Tech Tutorials (May-June 2017)
The Voice Self Service product support group will present Tech Tutorial #103 – “Genesys Interaction Analytics and Quality Management 8.5.5; What’s New and Improved” on Wednesday, May 3, 2017. Register for the tutorial here.
A brief input survey is now available to provide input on content for Tech Tutorial #104 which will be presented by the Business Applications product support group in June, 2017. You can register for this tutorial here, and Customer Care Webinars will email you once a topic has been decided.